Avenue Hampers FAQs


2-3 days Free standard within Perth WA

Express same day or select a delivery date is $14.95 and will be hand delivered within perth 25km of CBD

Express sent via couier is $15.95 this is for any hamper outwith Perth WA

All shipping options are calculated during the checkout process.

We are in Wangara WA 6065 yes you can collect please email or call us to arrange.

Our delivery drivers use their discretion when leaving hampers. If they deem it to be unsafe, if the hamper contains chocolate and may melt, Please leave phone number of recipent and we can call them if there is not a safe place to leave hamper!
If gift hamper is unable to be left due to security gates or no safe place or no answer from the recipent, a re-delivery fee ($14.95) may be charged.
NOTE: It’s always a good idea to choose a work address for the recipient. For further information refer to our Terms and Conditions or call one of our friendly team members on 1300 32 32 47

If your gift hamper is retunred to us as it was unable to be delivered, we will contact you and a re- delivery fee may be charged. We promise we will do all we can to deliver on the first attempt to avoid this.

If the hamper is sent with Australia post (all hampers going out with 25km of Perth CBD) and retunred  to sender we are charged a return to sender fee which we will pass on to you and also charge a re delivery fee $15.95 

We delivery Australia wide.


All our hamper items are carefully secured in sturdy packaging, and we take pride in ensuring your gift arrives in pristine condition. If an item arrives damaged, please email hello@avenuehampers.com.au within 48 hours of the delivery, providing photos of the damage.

If the problem with the item is our fault, or that of our courier, will do everything we can to rectify the problem, such as sending a replacement at our cost, or offering a refund.

If we deem the product to be damaged, faulty or the incorrect item, we will cover the cost of the return courier. If the hamper is returned for any other reason, such as an incorrectly provided address or if there is insufficient evidence suggesting Avenue Hampers are at fault, there will be a $14.95 re-delivery fee.

All refunds for orders will be credited back to the credit card or PayPal account used to purchase the order.

Cancellation or alteration of your order must be made at least 48 hours prior to dispatch, otherwise the item originally ordered will be sent and no refund offered.

We do not offer a refund for change of mind, or because your recipient did not appreciate the gift, so please choose carefully before making your purchase.

Corporate Orders

Yes, we have multiple options for branding our corporate gifts.

Visit our corporate branding page for additional information on what's available, minimum orders and pricing and how to order.

Yes visit this page to download. Visit page get in touch if you have any questions.

General Questions

We accept Mastercard, Visa, American Express, PayPal, AfterPay and Direct Deposit.

Mastercard, Visa and American Express - Can be used during the checkout process or paid via phone 1300 32 32 47

PayPal - You will need a PayPal account. Please visit the PayPal website for more information.

AfterPay - You will need an AfterPay account. Please visit the AfterPay website for more information. AfterPay allow four instalments payable on a weekly basis and can be used during the checkout process.

Direct Deposit - We can email you an invoice that includes our bank account details for direct deposit. Your order will be dispatched once payment clears our bank account. Email us if you wish to use this method.

You can add products to your hamper available on each product page. If you would like a hamper build exactly to your taste we can help with this via email conditions apply.

We have descriptions on all of our hampers that outline what comes in each hamper. Please note that if we temporarily run out of stock of an item we will swap it without notice for something similar of equal or greater value.

Contact Us
P:1300 32 32 47 E: hello@avenuehampers.com.au