Shipping Policy
Delivered Australia Wide
Our gifts are delivered with same day, express and regular courier options. Use the calculator at he checkout to find the delivery options for your area.
You can order in advance by simply selecting your preferred delivery date at checkout for hampers being delivered within 30km of Perth for just $14.95
Delivery Information
SAME DAY GIFT HAMPER DELIVERY PERTH
Same day delivery is available within 30km of Perth CBD. Orders must be placed before 11am AWST on the required delivery date.
EXPRESS POST for orders is $14.95 and takes approximately 1-3 days depending on location:
Express Post is not overnight to regional areas but does offer a quicker service.
DELIVERY TIMES
Same day delivery Perth - deliveries made between 11.30 - 6pm Mon - Fri
Sydney - 1 to 3 days
Melbourne - 1 to 3 days
Brisbane 2 to 4 days
Adelaide - 1 to 3 days
Canberra - 1 to 3 days
Darwin - 2 - 3 days
Regional locations may take a little longer to reach however gifts being sent express usually take no longer than 4 days to arrive.
DELIVERY TO HOSPITALS
We do delivery to hospitals, however prior to placing your order please ensure the recipient will still be there to receive the delivery. Please also note the ward, room and bed number if possible.
* Receipts are emailed only and not sent with the gifts*
CONDITIONS APPLY
We do our best to have your gifts delivered to you ASAP and within the specified time frame, however we ask that you understand that due to unforeseen circumstances (like wild weather or road disruptions that may hold up our couriers) we can not always guarantee overnight delivery.
CAN I WRITE A PERSONAL MESSAGE?
Absolutely. A card will be placed inside your gift with your personalised message. Please write your message in the CART during the checkout. All cards are handwritten in our very best handwriting by our lovely team.
ORDER AMENDMENTS
We have a 30 minute window for any order amendments that you would like to make after you place your order. Should you wish to make any amendments to your order (such as swap products, change gift messages, change a shipping address, cancel your order, or request a refund) these changes must be requested within 30 minutes of you placing your order on the website. We will try and be as accommodating as possible but we try to ship your order as quickly and efficiently as possible sometimes we aren't able to edit orders.
Please email hello@aveneuhampers.com.au for more information or to request an order amendment.
AUTHORITY TO LEAVE
When placing your order, you are giving us the authority to leave your hamper in a safe place should the recipient not be home. Please contact us within 30 minutes of the order being placed for any special requests.