Shipping Policy

GIFT HAMPERS

Delivered Australia Wide

Our gifts are delivered with same day, express and regular courier options. Use the calculator at he checkout to find the delivery options for your area.

You can order in advance by simply selecting your preferred delivery date at checkout for hampers being delivered within 30km of Perth for just $14.95

Delivery Information

SAME DAY GIFT HAMPER DELIVERY PERTH

Same day delivery is available within 30km of Perth CBD. Orders must be placed before 12.30pm AWST on the required delivery date.

Orders sent outside WA are sent via EXPRESS POST and take approximately 1-3 days depending on location. Shipping fee is calculated at the checkout.

Express Post is not overnight to regional areas but does offer a quicker service.

DELIVERY TIMES

Same day delivery Perth - deliveries made between 12.30 - 6pm Mon - Fri

Sydney - 1 to 3 days

Melbourne - 1 to 3 days

Brisbane 2 to 4 days

Adelaide - 1 to 3 days

Canberra - 1 to 3 days

Darwin - 2 - 3 days

Regional locations may take a little longer to reach however gifts being sent express usually take no longer than 4 days to arrive.

DELIVERY TO HOSPITALS

We do delivery to hospitals, however prior to placing your order please ensure the recipient will still be there to receive the delivery. Please also note the ward, room and bed number if possible.

* Receipts are emailed only and not sent with the gifts*

CONDITIONS APPLY

We do our best to have your gifts delivered to you ASAP and within the specified time frame, however we ask that you understand that due to unforeseen circumstances (like wild weather or road disruptions that may hold up our couriers) we can not always guarantee overnight delivery.

CAN I WRITE A PERSONAL MESSAGE?

Absolutely. A card will be placed inside your gift with your personalised message. Please write your message in the CART during the checkout. All cards are handwritten in our very best handwriting by our lovely team.

ORDER AMENDMENTS

We have a 30 minute window for any order amendments that you would like to make after you place your order. Should you wish to make any amendments to your order (such as swap products, change gift messages, change a shipping address, cancel your order, or request a refund) these changes must be requested within 30 minutes of you placing your order on the website. We will try and be as accommodating as possible but we try to ship your order as quickly and efficiently as possible sometimes we aren't able to edit orders.
Please email hello@aveneuhampers.com.au for more information or to request an order amendment.

AUTHORITY TO LEAVE

When placing your order, you are giving us the authority to leave your hamper in a safe place should the recipient not be home. Please contact us within 30 minutes of the order being placed for any special requests.

NOTE: It’s always a good idea to choose a work address for the recipient. For further information refer to our Terms and Conditions or call one of our friendly team members on 1300 32 32 47

If your gift hamper is returned to us as it was unable to be delivered, we will contact you and a re- delivery fee may be charged. We promise we will do all we can to deliver on the first attempt to avoid this.

If the hamper is sent with Australia post (all hampers going out with 30km of Perth CBD) and returned to sender we are charged a return to sender fee which we will pass on to you and also charge a re delivery fee $14.95

SHipping & delivery FAQ's

Order Monday to Friday for same day delivery within 30km of Perth CBD for same day delivery. Same day delivery fee $14.95

Yes you can! You will be given this option at check out if your delivery address is within our hand delivery service 30km of Perth CBD. This serivice is $14.95

Yes we deliver Austraila wide. Orders sent outside WA are sent via EXPRESS POST and take approximately 1-3 days depending on location. Shipping fee is calculated at the checkout.

Yes you will be sent this to your email address and it will be sent to your mobile number provided at check out.